Join Our Team as a Front Desk Receptionist or Back Office Receptionist!
Availability: Monday, Friday, Saturday and/or Sunday
Location: Hawaii Natural Therapy Clinic Honolulu
We are a family run business that helps people heal and get healthy.
We are seeking a personable and organized Receptionist to become the welcoming face of our office. In this role, you will be responsible for creating a positive first impression for visitors, efficiently managing incoming calls, scheduling and billing clients through the MindBody application, checking clients in and out, and providing essential administrative support to ensure smooth office operations.
We need front desk staff (in the office) and back office staff (to handle calls/appointments/special tasks). There is potential for work from home after you know your job well and have proven yourself.
As you become comfortable with your role there is plenty of room for growth and potential for additional income by bringing in new clients and helping to sell products.
Key Responsibilities:
Greet & Welcome Clients: Offer a friendly and professional welcome to guests when they arrive.
Appointment Scheduling, Check-in, Check-out, and Payments: Update and manage appointment calendars, schedule appointments, check in the clients, check out the clients, and process payments.
Manage Office communications (Phone, Email, Text): Answer calls, process emails, respond to email and text inquiries, and ensure smooth communication flow with the various vendors we do business with.
Assist the Therapists: Our therapists sometimes need help getting rooms ready for the next client, getting the laundry done, and other duties.
Clerical Support: Perform additional receptionist duties such as placing supplies orders, replying to massage inquiries, writing emails, and updating forms as needed.
What We’re Looking For:
Customer Service Excellence: A passion for delivering outstanding service with a friendly and approachable demeanor.
Organized & Detail-Oriented: Strong multitasking skills, with the ability to stay organized and manage multiple priorities in a fast-paced environment.
Professionalism: Reliability and a polished, professional attitude in both appearance and behavior.
Tech-Savvy: Comfortable using PC and proficiency with Microsoft office and Google Suite (Gmail, Google Calendar, Google Drive).
Note: If you have experience using Asana, MindBody, and Google (drive, gmail) software let us know in your job reply or cover letter!!!
Schedule Requirements:
We need staffing for Friday, Monday, and Saturday or Sunday (at least 3 of the 4 days) and can schedule shifts on other days as well.
Compensation & Benefits:
Starting Pay: $14/hour during training.
Post-Training Pay: Increased to $17/hour after training, plus commissions.
Additional Perks: Enjoy a complimentary massage each month as part of our wellness program.
Training Period: 1 week to 1 month, depending on how quickly you learn.
How to Apply:
If you are reliable, friendly, and ready to contribute to a professional office environment, we’d love to hear from you! Please send your resume and a brief cover letter to Info@BestOahuMassage.com and include the words “job application” in the subject.
Application Question(s):
Are you available for shifts on 3 of the following days? (Friday, Saturday, Sunday, and Monday)
Ability to Commute to Honolulu, HI 96814 (Required)
Work Location: In person
